Terms & Conditions

Last Updated: October 16, 2026

1. Introduction

Welcome to ISKENO.

These Terms & Conditions govern your access to and use of iskeno.com, including browsing our women's clothing collections, purchasing products, and using related website services.

Throughout these Terms, “ISKENO,” “we,” “us,” and “our” refer to the operator of this website, Brightpeak Trading LLC. “You” and “your” refer to any visitor or customer using our website.

By accessing the website or placing an order, you agree to these Terms and the applicable policies published on our website. If you do not agree, please discontinue using the relevant services.

Nothing in these Terms is intended to exclude, restrict, or replace any consumer rights that cannot legally be excluded or limited.

2. Eligibility and Acceptable Use

You must have the legal capacity to enter into a binding agreement under the laws applicable to your transaction.

If you are under 18, you may use the website with the involvement of a parent or legal guardian where required by law.

You agree to use iskeno.com only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our services.

Unauthorized access, fraudulent activity, malicious code, misuse of customer information, and attempts to disrupt website functionality are prohibited.

3. Accounts and Customer Information

Certain website features may allow you to create an account.

You are responsible for maintaining the confidentiality of your login credentials and taking reasonable steps to prevent unauthorized account access.

When creating an account or placing an order, you agree to provide information that is accurate and complete and to update it when necessary.

We may restrict or suspend access where reasonably necessary to address suspected fraud, security concerns, or material violations of these Terms, subject to applicable law.

4. Product Information and Availability

ISKENO offers women's clothing and related fashion products.

We make reasonable efforts to present product descriptions, photographs, sizes, colors, materials, and other relevant details accurately.

Please note the following:

• Color representation: Actual colors may vary slightly due to screen settings, lighting, and device displays.
• Sizing and fit: Size labels and garment measurements should be reviewed before ordering. Fit may differ by style and design.
• Materials and details: Product specifications and care instructions may vary by item and should be checked on the relevant product page.
• Availability: Items may become unavailable or be discontinued without prior notice.
• Product updates: Descriptions, images, and specifications may be corrected or updated when necessary.

If a material error affects an order, we will take reasonable steps to address the situation in accordance with applicable law.

Nothing in this section limits your legal rights concerning product conformity, quality, or accurate descriptions.

5. Pricing, Taxes, and Payment

Product Pricing

Prices are displayed on the website and may change before an order is submitted.

The price applicable to your purchase will generally be the price presented during checkout, subject to applicable law and the correction of obvious errors.

Shipping charges, taxes, import duties, or other applicable fees may be added where relevant. Any charges that must legally be disclosed will be presented as required.

Payment Processing

Available payment methods are those displayed at checkout.

By submitting an order, you authorize the applicable payment provider to process the transaction using your selected payment method.

Orders may be subject to payment authorization and reasonable verification procedures.

Pricing or Payment Errors

If a material pricing, product, or payment error is identified, we may contact you to clarify the issue or take appropriate corrective action.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable law.

6. Orders and Acceptance

Submitting an order represents your request to purchase the selected products.

An order confirmation acknowledging receipt does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review or decline an order in circumstances such as suspected fraud, failed payment authorization, product unavailability, or a material pricing error, subject to applicable law.

If an order cannot be fulfilled, we will take reasonable steps to notify you and arrange any required refund.

Please review your selected products, sizes, quantities, delivery address, and contact information before completing checkout.

7. Shipping and Delivery

Orders are processed and shipped according to the information set out in our Shipping Policy.

Processing and delivery estimates are provided for guidance unless expressly guaranteed. Actual delivery times may be affected by carrier operations, customs procedures, weather, seasonal demand, and other circumstances beyond our reasonable control.

Tracking information may be provided when available.

Please ensure that your shipping details are accurate. If you discover an error, contact us as soon as possible. Address changes may not be possible after dispatch.

For additional information, please review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Return eligibility, order cancellations, refund procedures, and applicable return shipping arrangements are explained in our Return & Refund Policy.

If an item arrives damaged, defective, or materially different from the product ordered, please contact us with your order information and supporting details.

Please obtain return instructions before sending merchandise back, unless applicable law provides otherwise.

Nothing in these Terms limits any mandatory cancellation, withdrawal, return, replacement, or refund rights available under applicable law.

9. Intellectual Property

Website content, including brand elements, written materials, product photographs, graphics, page designs, and other original materials, is owned by or licensed to the relevant rights holders and is protected by applicable intellectual property laws.

You may use website content for personal, non-commercial shopping purposes.

Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, redistribute, modify, publish, or commercially exploit protected materials without permission.

Third-party names, trademarks, and content remain the property of their respective owners.

10. Prohibited Activities

When using our website, you agree not to:

• Engage in unlawful, deceptive, or fraudulent conduct.
• Attempt unauthorized access to our systems or other users' accounts.
• Introduce malicious software or harmful code.
• Interfere with website security or normal operation.
• Collect or misuse other customers' personal information.
• Copy or commercially exploit protected content without authorization.
• Use automated methods to abuse or disrupt website services.
• Violate applicable laws or the rights of others.

We reserve the right to take reasonable steps to investigate suspected misuse and protect our customers and services, subject to applicable law.

11. Privacy and Personal Information

Our handling of personal information is described in our Privacy Policy.

Information may be processed as necessary to manage purchases, coordinate deliveries, provide customer service, maintain security, improve website functionality, and comply with legal obligations.

Please review the Privacy Policy to understand the information we collect and the choices that may be available to you.

12. Third-Party Services

Our website may use or link to third-party platforms, including payment processors, logistics providers, analytics tools, and social media services.

These services may be governed by their own terms, privacy notices, and operating procedures.

We are not responsible for independent third-party content or practices except where responsibility cannot lawfully be excluded.

Your use of a third-party service may be subject to additional terms established by that provider.

13. Website Availability and Disclaimers

We make reasonable efforts to keep our website operational and product information up to date.

However, we cannot guarantee uninterrupted access, complete freedom from technical errors, or continuous availability of every product or feature.

To the extent permitted by applicable law, website services are provided on an “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect or consequential losses arising from the use of our website where such limitations are legally permitted.

We are not responsible for delays or interruptions caused by events beyond our reasonable control, except where liability cannot lawfully be excluded or limited.

Nothing in these Terms limits liability for matters such as fraud, intentional misconduct, death or personal injury where exclusion is prohibited, or other liabilities that cannot legally be limited.

This section does not affect mandatory consumer rights.

15. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or reasonable costs directly arising from your unlawful use of the website, material breach of these Terms, or infringement of another party's rights.

Nothing in this section creates an obligation that is prohibited by applicable law.

16. Governing Law and Disputes

These Terms are subject to applicable law, including any mandatory consumer protection rules that apply to your purchase or place of residence.

If a concern or dispute arises, we encourage you to contact our customer service team first so that we can attempt to resolve it cooperatively.

If an informal resolution is unsuccessful, the matter may be referred to a competent court or another dispute resolution process available under applicable law.

Nothing in this section limits any mandatory legal protections or rights you may have.

17. Changes to These Terms

We may revise these Terms to reflect changes in our business operations, website features, services, or legal requirements.

Revised Terms will be published on this page with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before implementing changes.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any affected provision will be interpreted or adjusted only as necessary to comply with applicable legal requirements.

19. Company Information and Contact

Website: https://iskeno.com

Website Operator: Brightpeak Trading LLC

Business License Entity: Brightpeak Trading LLC

Registered Address:
1240 POPES VALLEY DR
COLORADO SPRINGS CO 80919
United States

Email: service@iskeno.com

Phone: +1 7193017781

For questions about these Terms, an existing order, or our website services, please contact our customer service team.

Thank you for choosing ISKENO. We appreciate your trust and look forward to being part of your personal style.